Terms and Conditions
All reservations require a 50% of total cost deposit at time of booking, with the remaining balance to be paid in full no later than 5 days prior to the event date. If event is less than 7 days away, full payment and a $200 rush fee is required. Reservation is first come, first served basis. NO HOLDS without deposit. Full payment must be received before services are rendered. If the remaining balance is not received ON TIME, event rental will be cancelled and result in a loss of deposit and will require a new deposit to reschedule. NO EXCEPTIONS.
All reservations require a $150 refundable security deposit, which will be returned within 3 business days after the event pending there is no damage to the property of 2wisted TeePees LLC. upon return.
The Client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value. Damage and/or defacement other than normal wear and tear of property belonging to 2wisted TeePees LLC., will result in assessment of charges and billing to the Client. (i.e. no shoes, markers, food or drink inside tents). There should be no sharp objects that may puncture the air mattress. Please no jumping on air mattresses and no sitting/standing on tray tables. Pets and smoking are not permitted in tent area.
We are happy to execute your event at the location of your choosing. However, in the event that you choose a hotel or clubhouse, please be advised that you are responsible for all fees associated with a different location. Should the venue you choose to use deny us access, your payment will be forfeited except your security deposit, which will be returned.
Should you agree that 2wisted TeePees LLC., may photograph your event in the party agreement, 2wisted TeePees LLC., reserves the right to use photography taken at your event in any promotional media, whether now known or hereafter existing, controlled by 2wisted TeePees LLC., in perpetuity, and for other use by 2wisted TeePees LLC. However, we respect your privacy and should you not like your party photographed, we will refrain from doing so or photograph within your stipulations. At no point will names, ages, addresses or personal information be used.
The delivery fee is $75 per rental for the first 30 miles from zipcode 30214 and includes setup and next day pick-up, unless an extension is previously reserved. We ask that all 2wisted TeePees LLC. items remain setup for inventory and inspection before break down. If we are unable to inspect items before pick-up there will be a $25 charge.
Each 2wisted TeePees LLC., party is unique. Exact décor and fabrics are subject to change slightly based upon product availability. We strive to update our event designs frequently to keep them fresh and unique. We will always present a gorgeous event, even if exact details vary slightly from things that are depicted on our website. Any major changes will be communicated to you in advance of your event. If there is something you have seen on our website/s. media that you want at your event, please ask. We may be able to accommodate you.
CANCELLATIONS & REFUNDS
LIABILITIES TO THIRD PARTIES
ACKNOWLEDGEMENT & AGREEMENT
2wisted TeePees LLC. has provided this account of our policies and terms of service with the assumption that you have read and agreed to our policies before signing the party agreement. Please ask for clarification if there are any questions regarding the above policies BEFORE reserving your party.